![]() ![]() Table 3.2. (for transferring media files: voice recordings, faxes, transcriptions, profile and contact information) Platform API for user authentication and call features Table 3.2.7 - RingCentral Softphone App - desktop Network connectivity test application - part of RCV Presence status, call log notifications, and voicemail notifications Parser configuration for meeting link verification for mobile phones TCP\443 (when UDP is not available - should not be used regularly, as it can affect voice quality) Table 3.2.2 - RingCentral Video app - web, desktop, and mobile The appropriate tables must be administered in the enterprise firewall on a private WiFi network (such as a private wired enterprise network). On a mobile operator network or a public WiFI network, traffic does not traverse a private enterprise network to RingCentral communication services, so firewall configuration is irrelevant. You may use the mobile version of the RingCentral App on a mobile operator network or a private or public WiFi network.Rows in the port table are generally ordered from highest QoS traffic priority (media) to lowest QoS traffic priority (supporting data service).Similarly, if you don’t use an app’s desktop or mobile version, you need not whitelist it. For example, if you don’t use hardphones, you may ignore the hardphone table. In creating your firewall configurations, you need only apply the tables for the endpoints that you actually use.In principle, firewall rules need to be applied only once for deployed endpoints that have the same row content. Consequently, some rows may be duplicated across different tables: for example, in the RingCentral App ( Table 3.2.1) and the RingCentral Video App ( Table 3.2.2). For this reason, a table is provided for each type of endpoint. The tables below provide modular sets of requirements for firewall control to support different deployment combinations of RingCentral endpoints.These tables do not specify source ports, since source ports are dynamically selected by the operating system, and their ranges are operating system-dependent. For this reason, destination ports are indicated in the endpoint tables. All sessions are initiated from an endpoint toward RingCentral’s cloud communication services. The RingCentral cloud does not initiate any session toward customer endpoints.The Live Reports portals, which provide access to real-time call center performance data. ![]() This data can help admins understand the current state of the system and troubleshoot specific issues. The Analytics portals, which provide account admins with unified communication service data about the RingCentral MVP system.Service Web portal, which provides access to administration and unified communication services.After the Login service authenticates an admin or user, the Discovery service API uses configured account data to determine the appropriate API domain. Allows client applications to dynamically discover the correct. When you have a new call recording, archiving it in a safe place is always a good idea.RingCentral discovery service API, which:.The RingCentral Administrator/User Account portal, which authenticates admin and user access to underlying communication and administration services, including MVP and RingCentral Video (RCV).The RingCentral company website, which provides general information about RingCentral and its products and does not require login.Microsoft Teams via Export API | Microsoft Teams Meeting | Exchange Mailbox Graph | Microsoft Teams via Webhooks | Slack PDGAlta eDiscovery | Bloomberg | IceChat | Twitter | OneDrive for Business | Box | Google Drive | Citrix Workspace
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